Workshops and Leadership Training

Team Solutions

Creative Balance’s Team Solutions is comprised of a comprehensive team assessment followed by a coaching solution which assists teams in transformation. In order for a team to work together effectively and efficiently it is necessary to understand the team as a whole. The Team Diagnostic Assessment™, in conjunction with Team Coaching offers a unique business solution to address any challenge your team might be facing. The Team Solution model will support your team in achieving unprecedented results.

Team Diagnostic Assessment

The Team Diagnostic™ Assessment is a unique approach to working with teams that is unlike any in the marketplace. What sets it apart from other methodologies is that it regards the team as a “system,” a living dynamic organism that has characteristics that transcend those of any of the individual members. In this way, the team itself is seen as its own body with spoken and unspoken rules, vision, ideas, blind spots, expectations, and even moods. The team must be explored as its own entity, independent of the needs of any single member. The spirit of a team infects and influences the individuals and plays a significant role in how the team works together and what the team produces.

Team Diagnostic is an on-line assessment for teams. There are 80 items in the assessment. Each item asks the participant to assess the team from the perspective of the whole team. The assessment is designed to provide a profile of the team that will be used as the basis for on-going work with the team. It is a bench-marking tool and a team development tool. When all team members have completed the assessment a report is created that presents the collected data. Individual responses are anonymous and confidential.

Teams exist to produce results. Research shows that the most successful teams have the means in place to take action and they build effective relationships to motivate and sustain action. The Team Diagnostic™ Assessment is built on these two fundamental axes: factors that optimize productivity and factors that promote positivity. Having the tools and materials is not enough to achieve outstanding results without a high level of positive engagement and ways to neutralize negativity.

Productivity looks at the team’s capacity to perform the functions required by the team. Productivity measures include the existence of adequate resources and expertise, clear goals and strategies to reach those goals, a sense of alignment and cohesion on the team, clear roles, an effective decision making process, a commitment to innovation and change, and flexible, appropriate leadership.

A team that scores high on productivity and low on positivity is a team committed to results at any price, in human terms. Project teams on a deadline are often in this quadrant; however, this is not a sustainable for teams or organizations for the long term. The consequence is burn-out and break-down in the essential relationships necessary to be productive. Teams that score high on positivity but low on productivity are committed to interpersonal relationships, getting along, consensus, but are often not producing results. Again, there may be times in the life cycle of a team or organization when this oasis is appropriate but it is not sustainable from a business point of view, long term.

The ideal situation for teams is a combination of high productivity and high positivity where relationship, personal satisfaction, and results for the team and organization are in alignment.

In this model, after the completion of the assessment, the team is taken through a two day coaching process to understand its unique profile and how to maximize strengths. These two days are followed by a monthly teleconference check-in to ensure the team has followed through on action items and is remaining on track. After six months, the team completes another on-line assessment. There is a follow-up coaching session to acknowledge successes, explore the differences in the team and address any other issues that might arise to ensure the team remains on track. If the team requires or requests additional face to face sessions, these are also available for an additional fee.

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